How to Setup eSIM using an eSIM voucher

Learn how to Setup eSIM using an eSIM voucher.

Below are the steps to install an eSIM on your device.  

Note: you can only use your eSIM voucher once. If your voucher no longer works, visit a Tbaytel store or Authorized Dealer to get a new one.

 

Apple

  1. From your device select “Settings”, select “Cellular”, and select “Add eSIM”
  2. Then select “Use QR Code”. This will open the camera on your device. Scan the QR code on your eSIM voucher and follow the steps on your screen
  3. Once you’ve completed the last step, restart your device to finish your setup

 

Samsung

  1. From your device select “Settings” and select “Connections”
  2. Select “SIM manager” 
  3. Select “Add eSIM”
  4. Select “Scan QR code”. This will open the camera on your device. Scan the QR code on your eSIM voucher and follow the steps on your screen
  5. Once you’ve completed the last step, restart your device to finish your setup
     

Glad we could be helpful. Thanks for the feedback.

Sorry we couldn't be helpful. Your feedback will help us improve this article.

How helpful was this page?

  
Updated on Mon, 29 Jul 2024 by Sean Otway

Rendered by:WWW-C01-PRD-01.