Keep up to date with changes in products, services and networks
Maintenance of Tbaytel systems and networks is necessary to ensure Tbaytel delivers quality service to you, our valued customers. Click Learn More to view current and upcoming maintenance.
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Get the inside track on all the latest network improvements for Mobility, Internet, TV and Phone.
Alert Ready is a system designed to deliver critical and potentially life-saving alerts to Canadians. In addition to broadcast alerts through TV and radio, you will also receive alerts on your compatible wireless device.
Find network maintenance and outage alerts, media releases, get the latest news and information and learn more about Tbaytel. Check out our media resources or make an inquiry to add more to your Tbaytel coverage.
Tbaytel engages the services of Qualtrics, a market research company, to conduct surveys on behalf of Tbaytel. Your responses to these surveys provide us with valuable insights to help us improve our offerings to our customers.
Invitations to participate in our surveys are sent from the email address "[email protected]". Please be assured that surey invitations from this address are legitimate.
You may also be contacted by phone to participate in a Tbaytel survey. These calls will be identified as "Tbaytel" on Caller ID and will have a local 807 number.
Should you have any questions or concerns about Tbaytel surveys, please contact Tbaytel at [email protected].
Alert Ready is a system designed to deliver critical and potentially life-saving broadcast alerts to Canadians through TV, radio and compatible wireless devices.
The Alert Ready system was developed in partnership with federal, provincial, and territorial emergency management officials, Pelmorex Corp., the broadcast industry and wireless service providers to ensure you receive emergency alerts immediately and know when to take action to keep you and your family safe.
Tbaytel is pleased to deliver this important service to our customers, for their protection and safety.
Want to learn more? Visit our Alert Ready F.A.Q. topics
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract with any 5G+ Unlimited Data Plan.
When you subscribe to a Voice & Data plan and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Save $20/month on your existing Tbaytel Internet service for 24 months when you activate new monitoring with a 3 year term.
When you purchase a smart home security equipment package with a 3-year term we’ll include a FREE Smart Security Camera. Choose between either an outdoor camera or a video doorbell.
PLUS, save $20/month on your existing Tbaytel Internet service for 2 years when you activate new monitoring with a 3-year term.
When you sign up for a new Tbaytel Security monitoring service during the promotional period and agree to a three year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Sign up for both Internet & TV service with a 24-month term and save $10/month for 24 months on your existing Tbaytel mobility service.
$10/month mobility discount for 24 months is available only to residents in Fort Frances, Dryden, Kenora, Marathon and Terrace Bay and based on a new Internet & TV subscription with a 24 month term. The discount can be applied to only one active mobility service per Internet/TV service address subscription after service has been installed.
When you sign up for Tbaytel TV services and agree to a two year commitment we'll send you an Amazon Fire TV Stick as a special thank you.
When you subscribe to a 5G+ Unlimited Data Plan and agree to a two year commitment we'll add a $50 bonus credit to your account as a thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you. Sign up for both Internet and TV and receive a $150 EverythingCard gift card.
When you sign up for Tbaytel TV services and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you. Sign up for both Internet and TV and receive a $150 EverythingCard gift card.
Receive $100 worth of additional security equipment of your choice OR a $100 bill credit when purchasing a new security package with a 3-year monitoring term.
Offer ends January 6, 2025. $100 free equipment or bill credit offer applies to new residential customers who purchase a new smart security system with a 36-month monitoring term.
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