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Tbaytel Wifi app features

Some other useful features of the Tbaytel WiFi app

Below are some useful features found on the Tbaytel app and how to use them.

 

Adding a Person

  1. Tap on People, either the icon on the main part of the screen or the bottom menu
  2. Tap the + button at the top right to add a person.
  3. In Add People, you can set a Name in the provided slot
  4. You can add or update the avatar by tapping the pencil icon next to the default
  5. You will be presented with a list of Things. Tap the checkbox to assign those items to this person.
  6. Tap Save in the top right corner.
    • A "Profile Created Successfully" message is displayed.

 

Adding a Place

  1. Tap Places
  2. Tap the + button at the top right to add a Place
  3. Enter a Room Name (i.e Living Room)
  4. Assign devices to the room by tapping the checkboxes next to the listed things
  5. Tap Save in the top right corner.
    • A "Place Created Successfully" message is displayed.

 

Checking Connected Devices

  1. Tap on My Network
  2. Tap on Network Map
  3. This will show you a list of all devices connected and their usage
  4. To view the details a device, tap on it
    • Check usage by minute/hour/day
    • Enable/Disable internet access
    • See device’s IP address
    • If assigned to a person and/or place this will also be displayed.

Some devices may not be named, it isn’t unusual if you have some smart devices or IOT(Internet of Things) devices that are connected to your WiFi.

 

Running a Speed Test

The ConnectedHome+ modem is the only one that has the built in ability to test speeds. This will test speeds at the modem itself.

  1. Tap on My Network
  2. Tap on Bandwidth Test
    • Any results you see are from the last test
  3. Isolate to a single device
    • Turn off WiFi on tablets/cell phones
    • Power down hardwired devices
    • Hardwire testing device to the modem with Ethernet cable (wherever possible)
  4. Tap Run Test
  5. Once the speed test results are posted, check against your internet plan to determine if speeds are within range.

If you are unable to isolate you can show lower speeds against the draw connected devices are taking. Without isolation it is not uncommon to see between 15-25% bandwidth loss on a speed test.
 

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Updated on Tue, 23 Apr 2024 by Sean Otway

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