The Connect Hub+ is compatible with the Tbaytel WiFi App which allows more control over your home WiFi network.
LED Light Indicator
Green - Internet connected
Blue - Alexa is listening
Red - Service issue, contact Technical Support
Ports & Buttons (from top to bottom)
WPS (WiFi Protected Setup) - Learn more about WPS.
Reset button - Only press when advised by a Tbaytel Technical Support Representative.
Phone Ports (x2) - Used to provide Home Phone services through your home.
Ethernet Ports (x4) - Used to provide wired Internet services to other devices in your home.
WAN - Incoming Internet signal from your Optical Network Terminal (ONT).
USB - Used for diagnostic purposes only. Do not plug anything into the USB port.
Power - Provides power for the device.
Front LED Indicators
Power - Indicates if the device is receiving power from an outlet.
Broadband -Indicates a Fibre connection
Service - Indicates if the Internet signal is coming from the ONT
WiFi 2.4GHz - Will be green if a 2.4GHz WiFi connection is enabled
WiFi 5 GHz - Will be green if a 5GHz WiFi connection is enabled
Ethernet 1-4 - Will be green if an ethernet cable is plugged into the port and the connected device is active.
Phone 1-2 - Will be green if a phone line is plugged into the port with an active phone connected.
USB - This light should always be off.
Ports & Buttons (from top to bottom / left to right)
This device can stand on its side or can be laid down when the stand is removed.
Reset Button - Only press when advised by a Tbaytel Technical Support Representative.
Power Button - Used to turn the device off and on.
Power Port - Provides power for the device.
Internet
Power
Ethernet 1-4
Wireless
A/VDSL
WPS
Gb. Eth
Ports & Buttons
A/VDSL - This light should always be on, it indicated the connection between the modem & Tbaytel.
Gb ETH - This amber light should always be on, also indicates the connection between the modem & Tbaytel.
ETH WAN
ETH WAN - Incoming Internet signal.
Ethernet WAN
DSL 1-2
USB
WLAN WPS (button)
DSL (x2) - Incoming Internet signal.
Ethernet (x4) - Used to provide wired Internet services to other devices in your home.
Ethernet WAN - Alternative incoming Internet signal.
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Shows that are available with Restart TV will be marked with a Restart TV icon. Restart TV availability is based on content rights from the channel provider. Restart TV is available on many Tbaytel channels, and the list of channels is continually growing.
*Fast-forward functionality is not available when in Restart TV mode.
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract with any 5G+ Unlimited Data Plan.
When you subscribe to a Voice & Data plan and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Save $20/month on your existing Tbaytel Internet service for 24 months when you activate new monitoring with a 3 year term.
When you purchase a smart home security equipment package with a 3-year term we’ll include a FREE Smart Security Camera. Choose between either an outdoor camera or a video doorbell.
PLUS, save $20/month on your existing Tbaytel Internet service for 2 years when you activate new monitoring with a 3-year term.
When you sign up for a new Tbaytel Security monitoring service during the promotional period and agree to a three year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Sign up for both Internet & TV service with a 24-month term and save $10/month for 24 months on your existing Tbaytel mobility service.
$10/month mobility discount for 24 months is available only to residents in Fort Frances, Dryden, Kenora, Marathon and Terrace Bay and based on a new Internet & TV subscription with a 24 month term. The discount can be applied to only one active mobility service per Internet/TV service address subscription after service has been installed.
When you sign up for Tbaytel TV services and agree to a two year commitment we'll send you an Amazon Fire TV Stick as a special thank you.
When you subscribe to a 5G+ Unlimited Data Plan and agree to a two year commitment we'll add a $50 bonus credit to your account as a thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you. Sign up for both Internet and TV and receive a $150 EverythingCard gift card.
When you sign up for Tbaytel TV services and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you. Sign up for both Internet and TV and receive a $150 EverythingCard gift card.
Receive $100 worth of additional security equipment of your choice OR a $100 bill credit when purchasing a new security package with a 3-year monitoring term.
Offer ends January 6, 2025. $100 free equipment or bill credit offer applies to new residential customers who purchase a new smart security system with a 36-month monitoring term.
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