How to change your password on myTbaytel app

How to update your password

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It is good practice to change your passwords on your important accounts every now and then. In order to keep your myTbaytel account secure we recommend that you periodically update your password.

 

Updating your myTbaytel password via the app

  1. Login to the myTbaytel app on your mobile device/tablet
  2. Tap on Profile (If you are on an Android device, you will need to tap "more" first)
  3. Tap on Change Password
  4. You will need to enter your existing password
  5. Then enter your new password
  6. Then confirm your new password

 

The password must be at least 15 characters and at most 32 characters in length. It must also meet three of the four criteria:

  • At least one upper-case letter
  • At least one lower-case letter
  • At least one number
  • At least one special character (!,@,#,%)

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Updated on Tue, 15 Apr 2025 by Sean Otway

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