What forms of identification are accepted by Tbaytel?

To ensure the privacy of our customers, both you and your authorized user must provide one (1) piece of valid identification.

To ensure we are protecting customer privacy and effectively validating the identity of each of our customers when interacting with them, both you and your authorized user must provide one (1) piece of valid identification from the lists below. If you prefer, you have the option to add a second piece of identification for added security (optional).

Forms of acceptable identification for piece #1:

  • Ontario Driver’s License or Ontario Enhanced Driver’s License
  • Driver’s License issued by another province or state
  • Ontario Identification card or enhanced Identification card
  • Identification card or Enhanced Identification Card issued by another province
  • Canadian Permanent Resident card with signature
  • Canadian Citizenship Card with photo (Note: Canadian Citizenship Certificate without a photo is not acceptable)
  • Canadian passport
  • Passport issued by another country
  • Certificate of Indian Status Card
  • Canadian Department of National Defense (DND) Identity Card with photo

Forms of acceptable identification for piece #2 (optional):

  • Any from the primary list
  • Canadian Birth Certificate
  • Enhanced Driver's License issued by another province or state
  • Canadian Permanent Resident Card without signature (issued on or after February 4, 2012)
  • Nexus card or FAST/EXPRESS card
  • Canadian Firearms License
  • Canadian Department of National Defense (DND) Identity Card

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Updated on Tue, 09 Feb 2021 by Renae Backen

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