When a new house is constructed, the outside telephone wire must be supplied and installed by Tbaytel. It is the responsibility of the homeowner to supply the path for the outside telephone wire with either an underground trench for a buried cable or a customer provided pole for an aerial cable.
The path should start at either the NID (Network Interface Device) outside of the house or the entrance point leading to the ONT inside of the house and stop at either the designated pole or pedestal or at the end of the homeowner’s property line.
The customer is not permitted to extend a trench to city / municipally owned property including easements, laneways etc. It is Tbaytel’s responsibility to extend the path from the customer’s property line to the designated pole or pedestal.
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Receive a $100 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or the Unlimited CAN & US 150GB plan.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Receive $100 worth of additional security equipment of your choice OR a $100 bill credit when purchasing a new security package with a 3-year monitoring term.
Offer ends January 6, 2025. $100 free equipment or bill credit offer applies to new residential customers who purchase a new smart security system with a 36-month monitoring term.
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