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To our loyal mobility customers:
We recognize that the mobility outage on Monday was frustrating and likely caused disruption to your day and we are very sorry for that. Unfortunately the Tbaytel Network was affected by the large scale national Rogers outage that caused disruption for you and customers across the country.
For our Tbaytel Mobility postpaid customers, a credit equivalent to Monday's mobility service will be automatically applied to your May invoice and you will not need to contact us.
We take pride in the strength of our wireless network and understand the level of service you expect and deserve which is why our technicians and entire Tbaytel team were engaged immediately and worked with Rogers to troubleshoot and understand the service issue.
Again, we apologize and we would like to thank you for your continued support by choosing Tbaytel as your local mobility provider.
Receive a $100 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or the Unlimited CAN & US 150GB plan.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Receive $100 worth of additional security equipment of your choice OR a $100 bill credit when purchasing a new security package with a 3-year monitoring term.
Offer ends January 6, 2025. $100 free equipment or bill credit offer applies to new residential customers who purchase a new smart security system with a 36-month monitoring term.
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