Network Now

Glossary of Terms

Definitions and descriptions of some terms and equipment we use.

Fibre Project Status

Preliminary Work

This is the preparation work required before we start running fibre and working on your property. This can include surveying, locates or digging.

Construction

This is the work along back lanes, roads, easements and telephone poles. This can include digging trenches, drilling under driveways or sidewalks or installing cabinets in your neighbourhood.

Line Work

This is the work we do to run fibre from our network to the newly installed equipment in your neighbourhood. At this phase, we will also complete any remediation work necesssary to return a property to its original condition.

Fibre is Ready

Work in your neighbourhood is complete, and Fibre is ready to be connected to your home or business

Fibre Equipment and Terms

Buried Service

Some neighbourhoods have buried service, which require the installation of conduits to pull fibre lines into your home.

Aerial Service

Aerial neighbourhoods have fibre, telephone and/or hydro lines attached to poles along a road or back lane. We will run a fibre line from the pole, overhead to your home or business.

Cabinet

A cabinet is a large, usually grey box installed on an easement or boulevard which will distribute fibre to the homes in the area.

Conduit

Conduit is a narrow, hollow pipe installed which Fibre lines will be pulled through.

ONT

Optical Network Terminal is small box which will be installed in your home. It converts a fibre-optic signal to a digital signal that your network equipment can use.

Easement

An easement is a portion of your property which utilities are granted the legal right to enter and use to install or maintain equipment or infrastructure. Easements are typically found along the front, side or back of your property. It is best to consult your local municipal office for specific easement information that applies to you.

*The boundaries described in the fibre coverage maps are intended to represent an approximate fibre coverage area, and do not guarantee or promise fibre availability. Please refer to our availability tool for actual fibre coverage. Coverage may be altered at any time and without notice.

*The four statuses provided for current fibre projects are intended to represent an approximation of progress. The descriptions may differ slightly from the actual work being done as each project will have its own unique requirements and timeline. This update should not be used as a prediction or timeline for when Fibre will be available in any neighbourhood. 'Preliminary Work' may refer to any surveying, locates, digging or other work to prepare for a fibre install. 'Construction' may refer to work on telephone poles, installation of pedestals or digging and drilling along easements. 'Line Work' may refer to connecting fibre optic cable from our network to the neighbourhood, plus any required remediation work to return a property to its original condition. 'Fibre is Ready' indicates that work is complete and Fibre is ready to be connected to a home or business in the neighbourhood.

*Fibre launch dates are estimates only and are not guaranteed in any way. Dates are subject to change at any time.