Fibre frequently asked questions
What is Tbaytel Fibre?
Tbaytel Fibre - Fibre to the home technology is a dedicated Fibre connection right to your home. Instead of a traditional copper network, Tbaytel Fibre runs a system of next generation fibre optic cables throughout a neighbourhood / community. This network is connected to the existing wiring inside a home by a device called an Optical Network Terminal (ONT).
What are the benefits of Tbaytel Fibre?
In one word – Bandwidth. Bandwidth is the amount of data that can be moved across the Internet in a given amount of time. The higher your bandwidth, the faster your upload and download speeds. Tbaytel Fibre provides virtually unlimited bandwidth, delivering more digital information more efficiently than the traditional copper cable.
Households are expecting their Internet to be able to keep up with their activity. With Tbaytel Fibre you will have the capability to do things like video calling, HD streaming, online gaming and photo and music downloading faster than ever before.
Fibre means no more lags or slowdowns for heavy bandwidth applications. With Tbaytel Fibre, your household can connect multiple devices using the same connection simultaneously - Tbaytel Fibre is always on and it’s always superfast. What once took an hour to download can now take seconds!
Does an installer need to come to my house?
Yes. An installer will need access to the home to install the ONT (Optical Network Terminal). The ONT is typically installed in the basement. The installer will be onsite for approximately two to four hours.
What services can I get with Tbaytel Fibre?
With Tbaytel Fibre, you can subscribe to all the same services Tbaytel already offers plus additional Internet plans offering faster speeds.
How reliable is Tbaytel Fibre?
Tbaytel Fibre is best in class technology that will provide customers with greater service capabilities than traditional copper wiring or wireless Internet services, and extensive testing has been done to ensure its reliability. Simply put, Tbaytel Fibre is the future of telecommunication service in northern Ontario.
How do I know if my home is in a Tbaytel Fibre Neighbourhood?
The installation of Tbaytel Fibre in the areas above will be multi-year projects. Once the build is complete and the fibre is tested, Tbaytel will contact residents directly via mail to notify them that fibre services are available to their home.