Account Notifications

Channel Rebrands

The following channels are being rebranded by their providers. They'll remain on the same channel.

Current Channel Name New Channel Name Channel Number Date
Food Network Canada Flavour Network 438 Dec 30
HGTV Canada Home Network 434 Dec 30
Discovery USA Network 602 Jan 1
Discovery Science CTV Nature Channel 603 Jan 1
Discovery Velocity CTV Speed Channel 609 Jan 1
Investigation Discovery Oxygen True Crime 418 Jan 1
Animal Planet CTV Wild Channel 617 Jan 1

Channels Off Air

On December 31, the following channels will be discontinued by the channel providers:

  • BET
  • Cooking Channel
  • Magnolia Network
  • MTV Canada
  • WWE Network

Customers subscribed to these channels individually will have the charge removed from their account on the discontinued date.

Internet Price Changes Effective March 1, 2025

***Please note that if you are currently on a promotional plan with fixed pricing, you will continue to pay the promotional rate until the offer has expired.***


Internet Pricing Changes

Plan Current Regular Rate Current Bundled Rate New Regular Rate New Bundled Rate
High Speed Lite $59.95/mo $54.95/mo $62.95/mo $57.95/mo
High Speed / Fibre 10 $77.95/mo $72.95/mo $80.95/mo $75.95/mo
High Speed Plus / Fibre 15 $81.95/mo $76.95/mo $84.95/mo $79.95/mo
High Speed Max / Fibre 25 $94.95/mo $89.95/mo $97.95/mo $92.95/mo
High Speed 50 / Fibre 50 $99.95/mo $94.95/mo $102.95/mo $9.95/mo
Fibre 5 $72.95/mo $67.95/mo $75.95/mo $70.95/mo
Fibre 150 $107.95/mo $102.95/mo $110.95/mo $105.95/mo
Fibre 250 $109.95/mo $104.95/mo $112.95/mo $107.95/mo
Fibre 400 $116.95/mo $111.95/mo $119.95/mo $114.95/mo
Fibre 500 $119.95/mo $114.95/mo $122.95/mo $117.95/mo
Fibre Gigabit $126.95/mo $121.95/mo $129.95/mo $124.95/mo
Fibre 2.5 $134.95/mo $129.95/mo $137.95/mo $132.95/mo

Businss Internet Pricing Changes

Plan Current Regular Rate New Regular Rate
Business Canopy $79.95/mo $82.95/mo
Wireless Interent 3.65 5-Bus $79.95/mo $82.95/mo
Wireless Interent 900+ 5-Bus $79.95/mo $82.95/mo
Canopy - Business $104.95/mo $107.95/mo
Wireless High Speed Local Bus $104.95/mo $107.95/mo
Wireless Internet 3.65 10-Bus $119.95/mo $122.95/mo
Wireless Internet 900+ 10-Bus $119.95/mo $122.95/mo
Canopy - Enterprise Pkg $164.95/mo $167.95/mo
Wireless Internet 3.65 20-Bus $224.95/mo $227.95/mo
Wireless Internet 900+ 20-Bus $224.95/mo $227.95/mo

Consumption of Internet usage by today’s consumers has continued to grow with the increase of in-home connected devices, 4K streaming and gaming. In an effort to continue to meet the needs of customers, Tbaytel continues to upgrade and invest in its 100% true fibre network and in-home connectivity equipment in an environment of increasing costs. Tbaytel's investment in delivering a great Internet experience has resulted in more and more homes being fibre eligible than ever before, along with the latest WiFi technology available. In addition, Tbaytel continues to offer many free features to its customers including enhanced network protection and home network visibility and control through the Tbaytel WiFi app.


Regional Wireless Internet Pricing Changes

Plan Current Regular Rate Current Bundled Rate New Regular Rate New Bundled Rate
Regional High Speed Res $64.95/mo $59.95/mo $67.95/mo $62.95/mo
Wireless Internet 3.65 5-Res $64.95/mo $59.95/mo $67.95/mo $62.95/mo
Wireless Internet 3.65 10-Res $81.95/mo $76.95/mo $84.95/mo $79.95/mo
Wireless Internet 3.65 20-Res $96.95/mo $91.95/mo $99.95/mo $94.95/mo
Wireless Internet 900+ 5-Res $64.95/mo $59.95/mo $67.95/mo $62.95/mo
Wireless Internet 900+ 10-Res $81.95/mo $76.95/mo $84.95/mo $79.95/mo
Wireless Internet 900+ 20-Res $96.95/mo $91.95/mo $99.95/mo $94.95/mo

Security Price Changes Effective February 1, 2024

***Please note that if you are currently on a promotional plan with fixed pricing, you will continue to pay the promotional rate until the offer has expired.***


Security Pricing Changes

Plan Current Regular Rate Current Bundled Rate New Regular Rate New Bundled Rate
Monthly Alarm Monitoring - Residential $18.00/mo $16.00/mo $20.00/mo $18.00/mo
Regional Monthly Alarm Monitoring - Residential $22.00/mo $20.00/mo $24.00/mo $22.00/mo
Monthly Alarm Monitoring - Business $18.00/mo   $20.00/mo  
Regional Monthly Alarm Monitoring - Business $22.00/mo   $24.00/mo  
Annual Alarm Monitoring - Residential & Business $216.00/mo   $240.00/mo  
Legacy Plans Pricing varies, please contact us if your plan is not listed above

After 10+ years of unchanged monitoring rates, Tbaytel will be implementing a rate increase and in some cases a plan name change to select security plans. In order to continue to provide quality monitoring services and to continue to invest back into our monitoring services, rate increases are necessary. Although these changes may affect your account, you can rest assured you will continue to receive the same great Tbaytel security monitoring service. Additional information will be sent out to you by mail if you will be impacted by the above changes.

TV Price Changes Effective March 1, 2025

***Please note that if you are currently on a promotional plan with fixed pricing, you will continue to pay the promotional rate until the offer has expired.***


TV Pricing Changes

Plan Current Regular Rate Current Bundled Rate New Regular Rate New Bundled Rate
Basic TV $62.95/mo $57.95/mo $65.95/mo $60.95/mo
Deluxe TV $82.95/mo $77.95/mo $85.95/mo $80.95/mo
Supreme TV $102.95/mo $97.95/mo $105.95/mo $100.95/mo
Ultimate TV $134.95/mo $129.95/mo $137.95/mo $132.95/mo
Tbaytel TV  
Basic TV - Standard $52.95/mo $47.95/mo $55.95/mo $50.95/mo
Basic TV - Plus $62.95/mo $57.95/mo $65.95/mo $60.95/mo
Deluxe TV - Standard $72.95/mo $67.95/mo $75.95/mo $70.95/mo
Deluxe TV - Plus $82.95/mo $77.95/mo $85.95/mo $80.95/mo
Supreme TV - Standard $92.95/mo $87.95/mo $95.95/mo $90.95/mo
Supreme TV - Plus $102.95/mo $97.95/mo $105.95/mo $100.95/mo
Ultimate TV - Standard $124.95/mo $119.95/mo $127.95/mo $122.95/mo
Ultimate TV - Plus $134.95/mo $129.95/mo $137.95/mo $132.95/mo

Each year Tbaytel’s costs to provide our customers with TV service increase, including costs to acquire programming. As television content customer expectations increase, content creators are raising production budgets and creating even more new shows. To offset the costs of these rising production costs, content producers pass those along onto content providers like Tbaytel for the rights to broadcast their content.

Each year Tbaytel is committed to enhancing our TV service by adding new channels, features, and TV app enhancements. These enhancements are made to ensure that Tbaytel TV customers have a better TV watching experience.


Business TV Pricing Changes

Plan Current Rate New Rate
Business Basic TV $62.95/mo $65.95/mo
Business Deluxe TV $82.95/mo $85.95/mo
Business Supreme TV $102.95/mo $105.95/mo
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