Tbaytel Municipal Service Board
By resolution of Thunder Bay City Council, the Tbaytel Municipal Service Board was formed in November 2004 to foster business growth and drive new market opportunities. As a full service Telecommunications Company, Tbaytel recognized that this model of governance was the most appropriate means of nurturing business growth, strengthening customer perceptions, and increasing shareholder value.
The Tbaytel Municipal Service Board is comprised of eight voting members and one non-voting member. Thunder Bay City Council appoints the members and the Chair, and the Directors elect the Vice-Chair from among the members. The Tbaytel President and CEO is the non-voting member of the Board, and Tbaytel’s Chief Financial Officer and the City Manager also actively participate.
The Board’s work is built around four core guiding principles that serve to ensure Tbaytel’s continued growth, accountability, and performance in Northern Ontario: financial stability, employment creation, regional economic development, and technological innovation. The Municipal Service Board is a strong proponent of Tbaytel’s vision, supporting marketplace advancement and enhancing its business reputation. Since the inception of the Board in 2004, Tbaytel dividends paid to The City of Thunder Bay will total over $153 million by the end of 2011.
Tbaytel Municipal Service Board of Directors
BIOS for Municipal Service Board of Directors
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Frequently Asked Questions
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Click for more info.Customer Service Inquiries
Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: customercare@tbaytel.net
Email Technical Support: support@tbaytel.net
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday 11:00am - 6:00pm
Customer Service at 1046 Lithium Drive is closed to in-person traffic.
