Residential Security

TBayTel Monitoring

Monitoring You Can trust.

The need to protect your home and business is more important than ever. Today, thousands of homes and businesses count on TBayTel to provide fast and reliable monitoring for their security systems. The TBayTel Monitoring Station, located in Thunder Bay, is the only locally owned and operated ULC (Underwriters Laboratories of Canada) monitoring station in Northwestern Ontario.

TBayTel has met or exceeded the rigorous specifications of becoming one of the only 100+ ULC certified stations in Canada, and is a member of CANASA (Canadian Alarm & Security Association).

 

logo3     logo1     logo2

 

Monitoring Facts...

  • The TBayTel Monitoring Station is a fully computerized environment, utilizing the most up-to-date software programs to provide efficient alarm processing and client information. If you or your insurance company need a report on an alarm activity or opening/closings in your home or business, TBayTel can provide up-to-the-minute reports, 24 hours a day.
  • To ensure continuous, uninterrupted service through any weather or storm condition, we have secondary backup systems including battery and generator backups to maintain constant power. Our computer network is state of the art, with a second mirrored network server in the event of a hardware failure.
  • Our station personnel are highly trained, well versed in Station procedures and interact with authorities over direct communication lines. TBayTel has invested in specialty training for the Station Manager through a program taught by the Security Industry Association (SIA). This training program is the only one of its kind recognized throughout Canada and the United States.
  • Through a 24 hour radio link, our monitoring station can dispatch a Mobile Security Officer to attend your home or business on your behalf (advanced arrangements are required).

TBayTel Monitoring Provides...

  • Digital multiple signal monitoring for fire protection, panic, burglary, medical, supervisory, hold up, water levels, mechanical shutdown, etc.
  • Digital voice recordings of all telephone transactions.
  • Various levels of monitoring are available to meet your specific needs, whether digital, cellular, control channel or supervised monitoring.
  • ULC Fire and Burglary rated monitoring.
  • Video Downlook monitoring (transmitting video images to the station).
  • Two way audio monitoring, including our Mainstreet Messenger Medical unit.
  • TTY phone capabilities for the hearing impaired.
  • 1-800 toll free service for voice and monitoring across Canada.
  • Technical support from trained technicians available through our station to assist you with any problems with your security system 24 hours a day.
  • Through a 24 hour radio link, our monitoring station can dispatch a Mobile Security Officer to attend your home or business on your behalf (advanced arrangements are required).

SECURITY INQUIRIES

 Click for more info.

GENERAL INQUIRIES

Call 623-4400 or 1-800-264-9501

MONITORING STATION

Call 345-2739 or 1-800-893-2739