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Contact Information

Have a question about a security system? Would you like to speak with one of our sales managers? Do you need a service technician or technical support? Tbaytel prides itself on a reputation of excellence in customer support and service. We are here for you every minute of every day.

  • Tbaytel Security - Alarm System Trouble Reporting
    Call 345-2739 or 1-800-893-2739
    24 Hours

  • Tbaytel Security - Monitoring Station
    Call 345-2739 or 1-800-893-2739
    24 Hours

  • Tbaytel Security - Customer Service
    Call 623-4400 or 1-800-264-9501
    Monday to Friday: 8:30am to 9:00pm
    Saturday: 10:00am to 6:00pm
    Sunday: 11:00am to 6:00pm

  • Tbaytel Security - Code Changes
    Please fill out this form in its entirety, and email it back to us via code.changes@tbaytel.com.
    Please note the following:
    - Requests submitted Monday to Thursday, will usually be addressed within 48 hours. Requests submitted Friday to Sunday and holidays will usually be addressed within 48 hours from the next business day.
    -If your request requires immediate attention after hours, please call 611 option 3 or 1-866-702-4114. Please be advised that after hours charges may apply.

Click for more info.Security Inquiries

General Inquiries
Call 807-623-4400 or 1-800-264-9501
Email: customercare@tbaytel.net

Monitoring Station
Call 807-345-2739 or 1-800-893-2739