Wireless Number Portability
We look forward to welcoming you to Tbaytel
Bring your number to the best coverage in Northern Ontario! It's as easy as dropping in to see us. Visit Tbaytel or an authorized mobility dealer and join the thousands of customers already enjoying Northern Ontario's largest cellular network.
About Wireless Number Portability
Tbaytel is pleased to announce the introduction of Wireless Number Portability (WNP). WNP will allow you to change wireless service providers within the same local calling area and keep your existing phone number! Bring your number to Tbaytel Mobility from:
- Rogers Wireless
- Telus Mobility
- Bell Wireline (in selected regional markets)
- Koodo Mobile (call to confirm if number is portable)
How Wireless Number Portability Works
With WNP, your phone number is the only thing you are transferring to Tbaytel. You will need to choose a new phone, a new service plan and new calling features from Tbaytel.
Continue your current service with your current provider, as only active telephone numbers are eligible to be transferred to Tbaytel.
If you can, bring your wireless phone and most recent monthly bill with you when you visit Tbaytel. If you don't have a bill, Tbaytel will need to know your telephone number and either your account number or your phones' ESN (Electronic Serial Number). Tbaytel can assist you to identify your ESN; which is located on the back of your phone under the battery.
Click for more info.Mobility Inquiries
Visit 959 Fort William Rd. (in the Thunder Centre) or any Authorized Tbaytel Dealer
Thunder Centre Location:
Monday - Friday: 9:30am - 9:00pm
Saturday: 9:30am - 6:00pm
Sunday: 12:00 - 5:00
Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: email@example.com
Email Technical Support: firstname.lastname@example.org
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday: 11:00am - 6:00pm