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Receiving Calls


Via Call Delivery / Follow Me Roaming Plus

This feature allows calls to follow you across the country. For example, if you have a Thunder Bay number, anyone in Thunder Bay can dial your 7 digit number and the call will follow you to anywhere in North America.

If you accept calls while you are roaming and the call has been delivered to you via this feature, you will be responsible for the long distance charges from Thunder Bay to where you answer the call.

If someone from the same roamer area wishes to reach you and they do not know the Roamer Access Number for the area, they can simply dial your cellular number directly using 1+807+cellular number. The call will route to Thunder Bay and back to you. In this case, the caller would be billed long distance charges to Thunder Bay and you would be billed long distance charges from Thunder Bay to wherever you answer the call.

Note: There are a few areas in the U.S. that do not offer Follow Me Roaming Plus and therefore your calls will not automatically follow you. If possible, contact Tbaytel Mobility prior to traveling in the U.S. to find out if this feature is available in the areas where you will be roaming.

 

Click for more info.Mobility Inquiries

Visit 959 Fort William Rd. (in the Thunder Centre) or any Authorized Tbaytel Dealer

Thunder Centre Location:
Monday - Friday: 9:30am - 9:00pm
Saturday: 9:30am - 6:00pm
Sunday: 12:00 - 5:00

Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: customercare@tbaytel.net
Email Technical Support: support@tbaytel.net
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday: 11:00am - 6:00pm