Maintain Your Connections with a Wire Care Plan
What happens when you do have an inside wiring problem? If you can't fix it yourself, you may incur unexpected, expensive repair costs. Instead, buy affordable peace of mind by subscribing to Tbaytel's new Wire Care Maintenance Plan. For just $2.00 per month, you get dependable cost-free servicing by a Tbaytel technician for normal wear and tear of telephone wires and phone jacks as needed. No service call fees, no cost to sign up and, if you move, your Wire Care plan goes with you. No worries.
Sign up for Tbaytel's new Wire Care Maintenance Plan
Fill in the form below or call 623-4400 to sign up for Tbaytel's new Wire Care Maintenance Plan at $2.00 per month.**
Inside Telephone Wiring
Tbaytel has been directed by the CRTC to change the way repair and maintenance of telephone wiring inside your home is managed. As a result, effective June 1, 2008, homeowners in the Thunder Bay area will be responsible for repairing all telephone wires and jacks inside their homes. Tbaytel will continue to repair and maintain the equipment and wiring connection up to and including the point at which the wire enters your home at the demarcation point.
Click for more info.Customer Service Inquiries
Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: firstname.lastname@example.org
Email Technical Support: email@example.com
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday 11:00am - 6:00pm
Customer Service at 1046 Lithium Drive is closed to in-person traffic.