Voice Mail
To Access Your Voice Mailbox
In Thunder Bay, dial 626-9999 to access your voice mailbox, from either your cellular phone or a landline. From your cellular phone, dial *99 from anywhere on the Tbaytel wireless network.
When outside of Thunder Bay or outside of the Tbaytel wireless network dial 1-888-847-0936 from either your cellular phone or a landline to access your Voice Mail.
When prompted to enter your mailbox number, enter your 10-digit phone number (area code + phone number). When prompted to enter your temporary password, enter your 10-digit phone number (area code + phone number). You will then hear a greeting followed by prompts advising you of the steps you will need to follow.
Click for more info.Customer Service Inquiries
Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: customercare@tbaytel.net
Email Technical Support: support@tbaytel.net
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday 11:00am - 6:00pm
Customer Service at 1046 Lithium Drive is closed to in-person traffic.
