National Do Not Call List (DNCL)
The National Do Not Call List (DNCL) will allow Canadians to reduce the number of telemarketing calls they receive as of September 30, 2008.
For the purposes of the facts sheets on the National Do Not Call List, information is provided for regular telemarketers and exempt telemarketers. All telemarketers must follow the Unsolicited Telecommunications Rules, regardless of whether the call or fax is considered regular or exempt.
Register your home, mobile, VoIP, or fax telephone numbers on the National DNCL:
- National Do Not Call List website
- Call 1 866 580-DNCL (3625)*
- TTY device at 1 888-362-5889*
- Fax your fax number to 1 888-362-5328*
*If you are registering by phone or by fax you must call from the telephone number you are registering.
Complaints about the National DNCL Rules or Telemarketing Rules:
Complaints about the National DNCL Rules or Telemarketing Rules may be submitted online on the National DNCL website or by phone at 1 866-580-DNCL (3625).
Telemarketers:
Telemarketers may register on and obtain subscriptions to the National DNCL on the National DNCL website.
Click for more info.Customer Service Inquiries
Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: customercare@tbaytel.net
Email Technical Support: support@tbaytel.net
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday 11:00am - 6:00pm
Customer Service at 1046 Lithium Drive is closed to in-person traffic.


