Hardware Commitment & Terms of Service
HSPA Hardware Commitment Policy
The hardware commitment is the monthly charge necessary to pay off the full device cost. Each month, your hardware commitment decreases until it is paid off at the end of your agreement which will allow you to upgrade at no cost. You can upgrade at any point in your commitment provided you pay your remaining hardware commitment balance. Example if a customer purchases a Smartphone on a 3 year hardware commitment and would like to upgrade after 12 months of their current hardware commitment they would be charged 24 x $16.00 = $384.00. Tbaytel has 2 different hardware commitments based on the type of device you have $16.00 for Smart phone and $8.00 for Smartphone Lite, Cell phones, and Portable Data devices. Please see your local Dealer for more information on Early Upgrade options.
Cellular Service & Hardware Commitment Agreement - CDMA
By becoming a Tbaytel Mobility customer, you agree to the terms and conditions as outlined in the Cellular Service & Hardware Commitment Agreement.
Smart Phone Service & Hardware Commitment Agreement - CDMA
By becoming a Tbaytel Mobility customer, you agree to the terms and conditions as outlined in the Smart Phone Service & Hardware Commitment Agreement.
For further information, contact, Tbaytel Customer Care at 623-4400 or 1-800-264-9501.
Click for more info.Mobility Inquiries
Visit 959 Fort William Rd. (in the Thunder Centre) or any Authorized Tbaytel Dealer
Thunder Centre Location:
Monday - Friday: 9:30am - 9:00pm
Saturday: 9:30am - 6:00pm
Sunday: 12:00 - 5:00
Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: email@example.com
Email Technical Support: firstname.lastname@example.org
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday: 11:00am - 6:00pm