To start your own HSPA Prepaid Plan please see the steps below.
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Select A Handset
Visit a Tbaytel Dealer to choose from a range of devices that are perfect for texting, browsing and social networking or activate a working cell phone you already own*.
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Choose Your Plan
Pay by the Minute, Day or Month. Choose the plan that suits your needs and budget.
- Personalize Your Plan
Optional Text and Data Add-Ons. Choose from a range of add-ons.
- Add Funds To Your Account
Purchase a denomination that works for you; $10, $25, $50, $75 and $100.
Online
By Credit Card or PIN - From your computer, visit: prepaid.tbaytel.net. From your prepaid phone, visit: m.tbaytel.net*
*No charge access- In Person
Visit an Authorized Tbaytel Mobility Dealer to activate a prepaid phone, activate a prepaid account and/or purchase prepaid dollars or PIN. - Phone
- From your prepaid phone: #8255 on Tbaytel’s Network**
- From a landline phone: 807-631-0997**
- Toll Free from landline or prepaid phone: 1-855-814-5470**
**No charge calls from your prepaid phone
Click for more info.Mobility Inquiries
Visit 959 Fort William Rd. (in the Thunder Centre) or any Authorized Tbaytel Dealer
Thunder Centre Location:
Monday - Friday: 9:30am - 9:00pm
Saturday: 9:30am - 6:00pm
Sunday: 12:00 - 5:00
Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: customercare@tbaytel.net
Email Technical Support: support@tbaytel.net
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday: 11:00am - 6:00pm


